[Sidefx-houdini-list] support at sidefx

Jordi Bares jordibares at gmail.com
Sun Apr 6 04:12:35 EDT 2014


I was been using AD products for more that 10 years in the biggest client they in advertising.. Many nany flames, smoke, flares, maya, Softimage... You name it.

The support still dreadful compared with Sidefx

Glad to be on the other side of the fence

Jb

Sent from my iPhone

> On 5 Apr 2014, at 23:06, Ron Schab <ron.schab at gmail.com> wrote:
> 
> couldn't agree more with what Francois and Gregory said!
> 
> Thanks Sesi!
> 
> 
> On Sat, Apr 5, 2014 at 11:07 PM, François Duchesneau <sidefx at trinix.ca>wrote:
> 
>> I agree. By the way, thank you all people at Sesi for the great work. I'm
>> sure a lot of people like me love that business model where the focus is on
>> what makes sense for making the best product on the market and not about
>> how to make money.
>> 
>> Long life to SideFx :)
>> 
>> Francois
>> 
>> 
>> Gregory Ecker wrote:
>> 
>>> I've found sidefx support to be superb.  Try getting support with even a
>>> full license of maya from autodesk.  Good luck with that.
>>> 
>>> -G
>>> 
>>> 
>>> On Thu, Apr 3, 2014 at 12:27 PM, herman lee <herman02 at netvigator.com>
>>> wrote:
>>> 
>>> 
>>> 
>>>> Hi all,
>>>> 
>>>> I wonder here if anyone works for Houdini regarding the support at sidfx
>>>> issues, this is not the first time that they seem not to reply to
>>>> customers
>>>> queries, after I purchased the Houdini apprentice HD, I found out the
>>>> license issued to me is only the free version and worst I have lost the
>>>> email they sent to me for the purchase license, now my renderings has
>>>> watermarks.
>>>> 
>>>> I sent the queries to support team days ago but no reply. If anyone here
>>>> knows the support team, please forward this message for me please.
>>>> 
>>>> 
>>>> 
>>>> Thanks
>>>> 
>>>> 
>>>> 
>>>> herman
>>>> 
>>>> 
>>>> 
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