[Sidefx-houdini-list] H11 apprentice license problem

Monika Janek mjanek at sidefx.com
Fri Jul 30 11:05:03 EDT 2010


There's definitely something fishy going on with your install Craig. Can 
you send me your diagnostic information to my sidefx.com email address. 
It'll give me a better idea of what's going on.

Cheers,
Monika

On 29/07/10 04:35 PM, craigleehoffman at aol.com wrote:
>
>
>   When I installed I did all the defaults, and then when I ran it I chose the Install Free Apprentice license option.
>
> I just uninstalled everything and tried again with no luck.
>
> I get this message in the error popup- "Please ensure that the server code and signature of the SERVER key for LenovoLaptop are correct"
>
> What is the "signature"?
>
> Thanks,
> -Craig
>
>
>
>
>
>
> -----Original Message-----
> From: Monika Janek<mjanek at sidefx.com>
> To: sidefx-houdini-list at sidefx.com
> Sent: Thu, Jul 29, 2010 12:41 pm
> Subject: Re: [Sidefx-houdini-list] H11 apprentice license problem
>
>
> Hi Craig,
>
> When you installed Houdini, what type of licensing did you choose? If
>
> you want, you can send me your machine name and server code and I can
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> manually cut you a non-commercial license file for you to try.
>
>
>
> Cheers,
>
> Monika
>
>
>
> On 29/07/10 03:35 PM, craigleehoffman at aol.com wrote:
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>> I just uninstalled H11, deleted the keys directory altogether, downloaded the
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> new H11.0.446.9 (which according to
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>> the forums is supposed to have the auto license install fixed), and
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> reinstalled.
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>> Upon running the first time to get the licenses installed, I still get the
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> same SERVER key error
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>> Also I noticed that hserver and sesinetd aren't running at all.
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>> Any ideas?  Should I still try getting licenses manually and manually edit the
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> licenses file?
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>> -Craig
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>> -----Original Message-----
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>> From: Monika Janek<mjanek at sidefx.com>
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>> To: craigleehoffman at aol.com
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>> Cc: sidefx-houdini-list at sidefx.com
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>> Sent: Wed, Jul 28, 2010 12:37 pm
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>> Subject: Re: [Sidefx-houdini-list] H11 apprentice license problem
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>> I would just delete your licenses.local file and go to
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>> http://license.sidefx.com/get_nc_license.php and fill out your machine
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>> name and server code. Copy all the keystrings into a file called
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>> "licenses.local" and see if you can start up Houdini. The licenses.local
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>> file should go into C:\Windows\keys.
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>> Cheers,
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>> Monika
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>> ps. I'm off to go to the Black Eyed Peas concert - Backstage pass! So
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>> hopefully we can resolve your problem before I head out!
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>>>
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>>> Houdini 11 Apprentice won't run with a "License Error Unable to connect to
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>>> hserver for license acquisition" pop-up.  H10 Apprentice will pop up the
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>>> "Install noncommercial license" pop-up you normally get when you first
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>>> install Apprentice.  Than when you hit "Next" and "Accept" on the EULA, I
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>>> get a pop-up saying "Error installing key: SERVER LenovoLaptop ..*****...
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>>>    Please ensure that the server code and signature of the SERVER key for
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>>>
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>>> LenovoLaptop are correct"
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>>>    The H11 License Server won't let me run the "Diagnostics Information" due
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>>> to "No Valid License Found", but the H10 version does let me run it and
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>>> see that there is an old SERVER key from the H10 installation at the
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>>> bottom, but not one at the top with all the new Keys and it says "Has
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>>> SERVER license:  No ".
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>>> I can send the H10 diagnostic information if you would like (figured I
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>>> shouldn't post it to the list, though).  Would that be relevant?
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>>> Should I just uninstall H10 and H11 and try again?  Should I delete/edit
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>>> the local licenses file?
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>>> Thanks,
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>>> Craig
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>>> -----Original Message-----
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>>> From: Monika Janek<mjanek at sidefx.com>
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>>>
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>>> To: sidefx-houdini-list at sidefx.com
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>>> Sent: Wed, Jul 28, 2010 11:52 am
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>>> Subject: Re: [Sidefx-houdini-list] H11 apprentice license problem
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>>> Hi Craig,
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>>> It could be that you already have a SERVER key installed in your
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>>> licenses.local file. What happens if you just try to launch Houdini now?
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>>> Can you post your diagnostic information.
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>>> Thanks,
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>>> Monika
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>>>>    I followed all the instructions to install H11 apprentice, but my
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>>>> SERVER
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>>>
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>>>> key keeps getting rejected (the other keys were accepted fine).  I
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>>>
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>>>> previously had H10 apprentice working and had no problem.  Now neither
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>>>> work.
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>>>> Any ideas?  This is on a Win7 64 bit laptop with Core i7, 8 GB RAM, ATI
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>>>
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>>>> 5730 GPU, and I was having issues with the H11 License Administer not
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>>>> exiting without having to be killed by Windows (H10's License
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>>>> Administrator seemed fine).
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>>>> I wanted to get H11 Apprentice HD, but wanted to make sure Apprentice
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>>>> worked first.  Would HD have a simpler licensing setup, or is it pretty
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>>>> much exactly the same?
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>>>> Thanks for any help.
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>>>> Craig Hoffman
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>>>> _______________________________________________
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>>>> Sidefx-houdini-list mailing list
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>>>> Sidefx-houdini-list at sidefx.com
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>>>> https://lists.sidefx.com:443/mailman/listinfo/sidefx-houdini-list
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>>> --
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>>> Monika Janek
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>>> Systems Administrator, Side Effects Software
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>>> Toronto, Ontario Canada
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>>> www.sidefx.com
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>>> _______________________________________________
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>>> Sidefx-houdini-list mailing list
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>>> Sidefx-houdini-list at sidefx.com
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>>> https://lists.sidefx.com:443/mailman/listinfo/sidefx-houdini-list
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-- 
Monika Janek
Systems Administrator, Side Effects Software
Toronto, Ontario Canada
416-504-9876 x207 www.sidefx.com




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